Refund Policy

Last updated: 14 May 2026

Digital product policy

Snatchd Glow PDF is a digital product delivered by email after payment. Because digital products can be accessed immediately, purchases are generally final once the PDF link has been delivered.

When we can help

Contact us if you were charged twice, used the wrong email address, did not receive the download link, received the wrong product, or had a technical delivery issue we could not fix.

How to request support

Email support@snatchd.com.au with the email address used at checkout and your order details. We will review the issue and respond as soon as possible.

Consumer rights

Nothing in this policy limits any rights you may have under applicable consumer laws.